Feedback and complaints
If you have any comments about the service you have received from the RHS, good or bad, or suggestions for how we can improve what we do, please use our online feedback form.
See our feedback policy
Administrative offices, general enquiries, Lindley Library & Exhibition Halls
The Royal Horticultural Society
80 Vincent Square
Telephone: 020 3176 5800
Monday to Friday, 9am–5pm
Phone numbers and email addresses
Telephone: 020 3176 5810 or 020 3176 5820
- For people interested in joining the RHS or who have enquiries regarding membership, including special membership packages: email@example.com
- For RHS members who wish to ask their gardening questions: visit the RHS Gardening Advice page
Please include your membership number with any enquiry, even if you have already logged on to the MyRHS area.
Gardening advice for RHS members
Due to the current Covid-19 situation, our face-to-face advice desks are currently closed in order to focus our team on supporting RHS members via our online and telephone services. Telephone services have been extended to Mon–Fri from 10am–4pm, to provide additional support. RHS Science labs are closed at the moment so we are also currently unable to process plant samples sent to us for advice. Any samples received at this time will be destroyed. For a quicker answer, members can use our online service via My RHS to send us photographs as we have advice staff and scientists working online to help with your questions.
Telephone: 01483 479700, lines are open Mon–Fri, 10am–4pm. From 1 Sept, closed weekends and Bank Holidays. Please note that lines can be very busy so calls are limited to one per day per member. We are closed 21 Dec–1 Jan inclusive.
RHS members can ask the team their gardening questions online by visiting the RHS Gardening Advice page.
RHS Garden Harlow Carr: 01423 565418
RHS Garden Hyde Hall: 01245 400256
RHS Garden Rosemoor: 01805 624067
RHS Garden Wisley: 01483 224234
Flower Shows & events
Communities & gardening clubs
- For gardening clubs, horticultural societies and community groups wishing to find out about the RHS community campaigns: firstname.lastname@example.org
Publications, advertising & sponsorship
Education, qualifications & libraries
Supporting the RHS
- To support RHS fundraising appeals, to make a donation, or to contact our Trusts or Major Gifts teams please contact: email@example.com
Please note: as the RHS is a charity, we are unable to help with requests to supply raffle prizes.